About Cetunu

A travel agency built on expertise, transparency, and genuine care for every journey we arrange.

Cetunu travel agency office in London

Our Story

Cetunu opened in London in 2015 when three former tour operators decided to create a travel agency that works differently. We noticed clients were tired of generic packages and hidden fees. They wanted someone who listens, plans carefully, and delivers what was promised.

Starting from a small office on Priory Road, we began with destinations we knew personally. Our team had lived in Spain, explored Southeast Asia extensively, and guided groups through the Scottish Highlands. We used this knowledge to create trips based on real experience rather than brochure descriptions.

Today, we arrange travel for over 800 clients annually. Our team includes 12 specialists who speak seven languages between them and have visited 94 countries combined.

Travel planning consultation at Cetunu

What Drives Us

We believe travel should be straightforward to arrange and rewarding to experience. Our role is to handle logistics, provide honest recommendations, and ensure you spend your time enjoying the destination rather than solving problems.

Every itinerary we create includes detailed day-by-day plans, backup options for weather changes, and contacts for local assistance. We work with 43 vetted partners across Europe and Asia who meet our standards for reliability and service quality.

How We Work

  • Transparent pricing with itemized quotes showing exactly what you pay for
  • Personal consultations where we discuss your preferences, budget, and any concerns
  • Direct communication throughout your trip via phone and messaging
  • Partnerships with accommodations and guides we have personally inspected
  • Flexible booking terms that protect your investment if plans change

Our office in North London welcomes walk-in consultations Monday through Saturday. We prefer meeting face-to-face when possible because travel planning works best as a conversation. Between our team members, we have arranged everything from weekend city breaks to three-month overland expeditions, so we understand different travel styles and budgets.

Travel Experiences We've Created

From mountain expeditions to coastal retreats, we organize trips that suit different interests and travel styles. Each journey is planned with attention to logistics, accommodation standards, and local partnerships.

Scottish Highlands Expedition
Adventure

Scottish Highlands Expedition

A 12-day trek through rugged terrain covering Ben Nevis, Glen Coe, and the Isle of Skye. This trip included 8 participants who stayed in mountain lodges and campsites, with daily routes ranging from 15 to 22 kilometers.

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Heritage Tour of Bath and Cotswolds
Cultural

Heritage Tour of Bath and Cotswolds

Five days exploring Roman architecture, Georgian townhouses, and medieval villages. The itinerary included guided walks through historical sites, visits to three UNESCO locations, and stays in converted manor houses dating back to the 17th century.

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Cornwall Coastal Retreat
Luxury

Cornwall Coastal Retreat

A week-long stay in a clifftop estate with private beach access, featuring spa treatments, chef-prepared meals using local seafood, and excursions to St Ives and Mousehole. Accommodation included suites with sea views and concierge service.

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Lake District Group Getaway
Group Tours

Lake District Group Getaway

Organized for 24 participants, this four-day tour covered Windermere, Grasmere, and Keswick. Activities included boat trips, guided nature walks, and visits to Wordsworth's former residence. Transport was provided via private coach with a dedicated tour leader.

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Welsh Mountains Climbing Experience
Adventure

Welsh Mountains Climbing Experience

Six days of guided climbs in Snowdonia National Park, including ascents of Snowdon via the Crib Goch ridge and Tryfan. Participants stayed in Llanberis with equipment provided, and each climb was led by certified mountain guides with safety briefings.

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Yorkshire Literary Trail
Cultural

Yorkshire Literary Trail

A themed tour following the footsteps of the Brontë sisters through Haworth, York, and the surrounding moors. The seven-day program included museum visits, readings at historic locations, and accommodation in period guesthouses with literary connections.

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Why Choose Cetunu

We provide reliable travel services with attention to detail and customer satisfaction at every step of your journey.

Diverse Destinations

Our portfolio includes over 150 destinations across six continents. From bustling European capitals to remote island getaways, we arrange trips to locations that match your preferences. Each destination is carefully selected and verified by our team members who visit these places regularly.

Licensed & Insured

Cetunu holds ATOL certification number 11234 and ABTA membership Y6789, ensuring your financial protection. All bookings include comprehensive travel insurance options, and we maintain partnerships with 12 leading insurance providers to offer coverage that suits different travel styles.

24/7 Support Line

Our support team operates around the clock from our London office. Whether you need to modify a booking at midnight or require emergency assistance abroad, you can reach us by phone or email any time. Average response time for urgent matters is under 15 minutes.

Transparent Pricing

Every quote includes a detailed breakdown of costs: accommodation, transport, activities, and any applicable taxes or fees. No hidden charges appear later. We provide price comparisons between different service levels, so you can make informed decisions based on your budget and expectations.

Experienced Consultants

Our team consists of 18 travel consultants with an average of 11 years in the industry. Each consultant specializes in specific regions or types of travel, from family holidays to adventure expeditions. They visit destinations regularly to maintain current knowledge of local conditions and services.

Flexible Booking Options

Book with a deposit from £200 per person and pay the balance up to 8 weeks before departure. Free amendments are available up to 30 days before travel, and we offer payment plans spread over 6 or 12 months for bookings above £2,000.

Verified Accommodations

We partner with hotels, resorts, and rental properties that meet specific standards for cleanliness, safety, and service. Each property undergoes evaluation based on 27 criteria before being added to our network. Guest reviews are collected and analyzed to maintain quality across our portfolio.

Custom Itineraries

Tell us your interests, pace preferences, and must-see locations. We design day-by-day schedules that balance activities with rest time, include restaurant recommendations, and provide alternatives for different weather conditions. Each itinerary comes with maps, contact numbers, and booking confirmations.

Complete Documentation

Receive all necessary documents in one organized package: flight tickets, hotel vouchers, transfer details, visa requirements, and vaccination information where applicable. Digital copies are available through our client portal, and physical documents arrive by tracked post 10 days before departure.

Our Track Record

Numbers that reflect our commitment to delivering quality travel experiences across the UK and beyond since 2018

6
Years Operating
established in 2018
420+
Clients Served
since 2018
380+
Trips Organised
averaging 63 annually
91%
Client Satisfaction
based on feedback surveys
42
Destinations Covered
across Europe and beyond
9
Travel Specialists
with combined 45 years experience
68%
Returning Clients
booking multiple trips
85+
Partner Hotels
verified accommodations
120+
Corporate Clients
business travel arrangements
24/7
Support Available
during your travels
3
Industry Awards
received 2022-2024